Terms and Conditions of Promotion
“Get Something Extra!”

§ 1. General Provisions

1. The organizer of the promotional campaign entitled “Get Something Extra!” (hereinafter referred to as the “Promotion”) is Grupa Eshop sp. z o.o., with its registered office at ul. Nyska 62A/22, 50-505 Wrocław, Poland, Tax Identification Number (NIP): 8943111906 (hereinafter referred to as the “Organizer”).

2. The Promotion is conducted in the Organizer's online store available at dentaleshop.pl (hereinafter referred to as the “Store”).

3. These Terms and Conditions define the rules of participation in the Promotion, the conditions for taking advantage of the Promotion, as well as the rights and obligations of both the Organizer and the participants of the Promotion.

4. The Promotion is not a lottery, game of chance, or contest.

5. Participation in the Promotion is voluntary.

§ 2. Duration of the Promotion

1. The Promotion runs from September 1, 2026, to October 31, 2026, or until the promotional stock allocated for the Promotion is exhausted, whichever occurs first.

2. In the event of exhaustion of promotional stock, the Promotion may end prior to the scheduled end date.

3. The Organizer will announce the early termination of the Promotion due to stock depletion on the Store's website.

4. The eligibility to participate in the Promotion is determined by the time of successful order placement, subject to the availability of Promotional Products.

§ 3. Participants and Verification

1. A Participant of the Promotion may be any Customer who makes a purchase in the Store during the Promotion period and meets the conditions set out in these Terms and Conditions.

2. Within the Promotion, each Customer may select a specific Promotional Product only once throughout the entire duration of the Promotion, regardless of the number of subsequent orders placed.

3. In the case of business Customers, a single entity is identified by the same Tax Identification Number (NIP/VAT number) or identical invoice details.

4. In the case of individual consumers, a single Customer (household) is identified by purchasing in their own name, in particular using identical personal details, e-mail address, telephone number, Customer account, or shipping address.

5. The Organizer reserves the right to verify orders for attempts to circumvent Promotion limits (e.g. by creating multiple accounts in the Store or providing alternative contact details). If such practices are identified, the Organizer may refuse to grant the Promotional Product or cancel its sale.

§ 4. Promotion Rules and Spend Thresholds

1. The Promotion consists of unlocking the possibility to select Promotional Products at the promotional price of PLN 0.01 gross upon reaching a specified total value of products in the Cart:

• a) from PLN 300.00 gross – the Customer unlocks the basic promotional tier and may select and purchase 1 Promotional Product from among the items designated and displayed in the Cart for this threshold, at the price of PLN 0.01 gross;
• b) from PLN 700.00 gross – the Customer unlocks the extended promotional tier and may select and purchase only 1 Promotional Product from the entire unlocked offering (i.e. from the products designated for the PLN 700.00 threshold or alternatively from the PLN 300.00 threshold), at the price of PLN 0.01 gross.

2. Within a single order, a Customer may select and add to the Cart a total of only 1 Promotional Product for PLN 0.01, regardless of how much the order value exceeds the specified threshold. Promotional products from different thresholds do not accumulate within a single order.

3. A Customer whose order reaches the PLN 700.00 gross threshold (or higher) has the right to choose only one product from the entire available promotional offer and is not entitled to receive items from both thresholds simultaneously in a single order.

4. The selection and purchase of a specific Promotional Product precludes the Customer from selecting the same product in subsequent orders. In subsequent purchases, the Customer retains the right to select only from among the remaining available Promotional Products that they have not yet received.

5. The order value required to unlock promotional thresholds is calculated after taking into account all discounts, promo codes, price reductions, and other applied price benefits.

6. The order value qualifying for the Promotion does not include:

• a) delivery or shipping costs;
• b) payment fees;
• c) the price of the Promotional Product (PLN 0.01);
• d) the value of cancelled or returned products;
• e) the value of gift cards, vouchers, or coupons, if available in the Store.

7. The values of multiple separate orders, invoices, receipts, or other sales documents cannot be combined.

8. The Promotional Product will appear on the sales document as an individual line item at the price of PLN 0.01 gross.

9. The Customer selects the Promotional Product in the shopping cart before finalizing the order. Failure to add the product to the cart before completing the order will result in the inability to add it retroactively.

10. Promotional Products cannot be exchanged for cash, discount equivalents, vouchers, or products outside the promotional pool.

§ 5. Availability of Promotional Products

1. The stock of Promotional Products allocated for the Promotion is limited.

2. The Promotion is valid while promotional supplies of respective products last.

3. If stock of a given Promotional Product is depleted, the ability to add it to the cart expires, and the Customer may choose another available product from the unlocked promotional tier.

4. Depletion of Promotional Products does not entitle the Customer to claim a cash equivalent or additional discounts.

§ 6. Payment and Order Fulfillment

1. The receipt of the Promotional Product is conditional upon successful payment for the order, unless the Customer selected Cash on Delivery (COD) or a deferred payment method accepted by the Organizer.

2. The Promotional Product is dispatched together with the ordered goods in a single shipment, unless logistical constraints require separate packaging.

3. If the order is cancelled prior to dispatch, the Customer loses the right to purchase the Promotional Product at the price of PLN 0.01.

§ 7. Withdrawal from the Agreement and Returns

1. The Promotion does not limit statutory consumer rights, in particular the right to withdraw from a distance contract and make warranty claims.

2. The purchase of the Promotional Product at PLN 0.01 is directly contingent upon maintaining the order value at or above the required Spend Threshold.

3. In the event of full withdrawal from the contract (return of the entire order), the Customer is required to return the Promotional Product purchased for PLN 0.01 alongside the remaining goods.

4. If, as a result of partial withdrawal, return of part of the goods, or invoice correction, the value of the retained products falls below the Spend Threshold that qualified for the Promotional Product, the Customer loses entitlement to the Promotion and is obliged to return the Promotional Product.

5. In the situation described in paragraph 4, upon mutual agreement between the Customer and the Organizer, the Customer may keep the Promotional Product subject to paying the difference between its standard retail price (as of the date of purchase) and PLN 0.01 (by deduction from the refund amount).

6. If, following a partial return, the value of the retained products still exceeds the required Spend Threshold, the return of the Promotional Product is not required.

7. The returned Promotional Product must be sent back in accordance with statutory consumer rules governing liability for any diminished value of the goods.

§ 8. Complaints

1. Complaints regarding the Promotion may be submitted:

• a) by e-mail to: biuro@dentaleshop.pl;
• b) in writing to: Grupa Eshop sp. z o.o., ul. Nyska 62A/22, 50-505 Wrocław, Poland.

2. The complaint should include:

• a) the Customer's full name or business name;
• b) the order number or sales document number;
• c) contact information;
• d) description of the issue;
• e) preferred resolution.

3. Complaints will be processed without undue delay, no later than within 14 days from the date of receipt.

4. The Customer will be notified of the decision using the contact details provided in the complaint.

5. The rules set out in this section do not restrict the Customer's statutory rights to seek legal remedies.

6. Complaints regarding defects or non-conformity of the Promotional Product with the contract are handled under generally applicable statutory laws and the main Store Terms and Conditions.

§ 9. Personal Data Protection (GDPR)

1. The Data Controller for the personal data of Promotion participants is Grupa Eshop sp. z o.o., with its registered office at ul. Nyska 62A/22, 50-505 Wrocław, Poland, NIP: 8943111906.

2. Contact with the Data Controller is available via e-mail at: biuro@dentaleshop.pl.

3. Personal data will be processed for the purposes of running the Promotion, verifying benefit limits, fulfilling orders, handling complaints, and fulfilling legal obligations.

4. Detailed information regarding personal data processing is set out in the Privacy Policy available on the Store's website.

§ 10. Final Provisions

1. These Terms and Conditions are available free of charge on the Store's website in a format allowing reproduction and saving.

2. Participation in the Promotion constitutes acceptance of these Terms and Conditions.

3. In matters not governed by these Terms and Conditions, the provisions of Polish law shall apply, in particular the Polish Civil Code and the Act on Consumer Rights.

4. The Organizer may amend these Terms and Conditions for important reasons, in particular:

• a) changes in applicable laws;
• b) necessity to correct obvious errors or typos;
• c) adjustments to the operational workflow of the Promotion that do not affect the acquired rights of participants;
• d) the need to prevent abuses.

5. Amendments to the Terms and Conditions shall not infringe upon rights acquired by Customers prior to their effective date.

6. These Terms and Conditions enter into force on September 1, 2026.